AC worked, we got free breakfast
I have stayed in some sketchy places in my time and this rates pretty high on the list. At the end of the day we didn't die, but we felt like we needed a shot of penicillin and a tetanus shot after leaving.
We evacuated from Florida and headed north. We found the this hotel in Santee, SC after going to a lot of hotels that were full. The staff greeted us. We ask to see if they had any vacancies and they had one available. We went to our room and it is big. We felt at home. We had a living room and a bedroom. We want to thank the staff for being helpful and friendly. If we are up this way, we will stop here. They are terrific.
White stains on comforter(semen), stain on sheet(blood?), Spider webs complete with egg sacs in a corner, dead cockroaches on the floor, musty smell in the room (the suite), shower faucet leaked all night, stains in tub, walls, and terrible patch jobs in drywall. The lobby looks nice. I wish they would take the same care with the rooms for guests. Also, the lobby closes at 11pm, and my wife had to check in through a teller window when we arrived at 1am with our 4 kids and noted it smelled like marijuana.
This should be your last choice. This place gives Comfort Inn and Suites a bad name. Over priced, cheap and chintzy. Started with two incompetent ladies at check in and went down hill from there. Furnishings and bathroom were cheap (can't use that word enough). Breakfast was awful.
Appears- Literally in the middle of reconstruction- exposed 2x4 framing in our room, new unpainted door and trim. Not worth what they're charging. Looks like they are upgrading but no where near there yet. Staff is nice, breakfast is good, but it's under construction. Good enough to sleep if you can't find better but wouldn't recommend currently.
Bottom line is I would NOT recommend this place given my experience. I will go into detail below and will not hold back. If you go any further in this review, you do so at your own risk.
Positive
Checked into room and smelled musty... went to try and change rooms and was told no, just turn the air on and it will circulate the air... yes that's right I want musty air circulating around, thanks but no thanks. Even tried to upgrade to a different room and was told no due to reservation being online so will just have to deal with it... not exactly good customer service, will not be back here or to a comfort suites if this is how they treat customers paying them for a good stay. Avoid this place and spend the extra $10 for the holiday inn, at least they believe in customer service and making their guests happy.
Negative
Comfort Inn Suites is a US Lodging based in Santee, South Carolina. Comfort Inn Suites is located at 221 Britain St, Santee, SC 29142, USA.
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